Fireflies.ai
Fireflies.ai is an AI meeting assistant made by Fireflies.ai that records, transcribes and summarizes calls on Zoom, Google Meet, Microsoft Teams and other platforms. Its notetaker joins meetings from your calendar, while a desktop app for Mac and Windows captures audio without a bot. Transcription covers 100+ languages, and higher tiers add CRM and sales tools.
Quick facts
Best for
- Sales and customer success teams
- Teams meeting on Zoom, Meet or Teams
- Multilingual meetings
Key features
Joins scheduled Zoom, Google Meet and Microsoft Teams calls to record and transcribe, or you invite fred@fireflies.ai to a live meeting.
An AI assistant that answers questions about your meetings, down to the specific sentence and timestamp where something was said.
Captures system audio on Mac and Windows from Zoom, Teams, Meet, WhatsApp, FaceTime, Discord and phone calls without a visible bot.
Detects the spoken language automatically; Business adds a Multi-language Mode for calls that switch languages mid-conversation.
200+ prebuilt skills extract structured details for sales, recruiting, user research, engineering, finance and other workflows after each call.
On Business and above, call details update Salesforce, HubSpot and other CRMs, and deals get risk flags drawn from calls and emails.
Triages your inbox and drafts replies, one of the AI apps Fireflies adds from the Pro plan upward.
Use cases
- Send attendees a recap with action items a few minutes after a weekly client call ends.
- Search months of sales calls for every mention of a competitor or pricing objection.
- Transcribe an in-person interview or a phone call through the desktop app when there is no meeting link.
- Keep HubSpot or Salesforce records current from call content instead of typing notes after each demo.
Pricing
Current deals
What is Fireflies.ai?
Fireflies.ai turns meetings into searchable transcripts, summaries and task lists. You connect a calendar and the notetaker joins scheduled calls, or you capture audio with the Chrome extension, the iOS and Android apps, the desktop app or a file upload.
The product now reaches past note-taking. The Fireflies site lists Live Assist for real-time suggestions during calls, an Email Assistant, Voice Agents and an MCP server that brings meeting data into assistants such as Claude and ChatGPT.
Who it’s for
Fireflies suits teams that hold many external calls and want the output inside other software, with 50+ integrations including Salesforce, HubSpot, Slack and Asana. Business adds team analytics and conversation intelligence for managers who review calls in bulk.
Limitations
- Free storage stops at 400 minutes, and AI summaries on Free are limited.
- Pro storage is capped at 8,000 minutes per seat; unlimited storage starts on Business.
- Uploads, API transfers and dialer calls share a monthly cap of 3,000 minutes per source for individuals, with overage billed at $0.01 per minute.
- Every workspace member counts as a paid seat on paid plans.
- Some guests dislike a bot in the call; the desktop app avoids that but keeps no recording file.
Fireflies.ai FAQ
Alternatives to Fireflies.ai
Sources
- fireflies.ai/pricing
- fireflies.ai
- guide.fireflies.ai/articles/4027724828-learn-about-the-fireflies-free-plan
- guide.fireflies.ai/articles/2631950139-learn-about-transcription-credits-storage-and-rate-limits-for-meetings
- guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app
- fireflies.ai/use-cases/sales
Reviewed on Sep 17, 2026
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