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Productivity & meetingsOtter.ai

Otter.ai

Otter.ai is an AI meeting assistant made by Otter.ai that joins Zoom, Microsoft Teams and Google Meet calls to transcribe them, write summaries and capture action items. It also records in person through mobile and desktop apps and answers questions across past meetings, which suits sales teams, recruiters, students and anyone with back-to-back calls.

Quick facts

VendorOtter.ai
CategoryProductivity & meetings
PlatformsWebiOSAndroidmacOSWindowsBrowser extension
Free planYes
Pricing from$16.99/month
Last reviewed

Best for

  • Professionals in back-to-back calls
  • Sales and recruiting teams
  • Students recording lectures

Key features

Automatic meeting notetaker

Joins Zoom, Microsoft Teams and Google Meet calls to transcribe live and share notes with summaries, action items and outlines.

Bot-free desktop recording

The Mac and Windows app records Slack Huddles, Zoom, Google Meet and in-person conversations without a bot joining.

AI Chat across meetings

Ask questions about a single meeting or your whole history; since April 2026 chats stay private until you share them.

Otter MCP server

Available on every plan, it lets AI assistants such as ChatGPT and Claude use your meeting history as context.

AI meeting templates

Templates shape summaries for different meeting types, with custom templates capped at 5 meetings per user on Basic and 15 on Pro.

Transcription in 6 languages

Covers English, Spanish, French, German, Japanese and Chinese with speaker identification, custom vocabulary and synced word highlighting.

Use cases

  • Send the notetaker to a client call you cannot attend and read the summary and action items afterward.
  • Record a university lecture on your phone and search the transcript by keyword before exams.
  • Ask AI Chat what a prospect said about budget across several months of recorded sales calls.

Pricing

Pricing from
$16.99/month

Basic is free with 300 transcription minutes a month. Pro costs $16.99/user/month or $8.33 billed annually with 1,200 minutes, Business is $30/user/month or $19.99 annually with unlimited meetings, and Enterprise is quote-based.

Ways to save

  • Annual billing cuts Pro from $16.99 to $8.33 per user per month, which Otter advertises as a 51% saving.
  • Students and teachers with a .edu email get 20% off Pro: $13.59/month, or $79.99 billed annually.
Prices checked on Oct 12, 2026

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What is Otter.ai?

Otter.ai records, transcribes and summarizes conversations, and since April 2026 has presented itself as a conversational knowledge engine that connects meetings across a team. It works in the browser, on iOS and Android, as a Chrome extension and as a desktop app for Mac and Windows.

What stands out

  • Coverage beyond scheduled calls. Desktop and mobile recording capture huddles, lectures and in-person talks, not only calendar meetings.
  • Meeting memory for other AI tools. The MCP server makes transcripts available to assistants you already use.

Limitations

The free plan is tight: 30-minute conversations, 3 lifetime imports and a 25-conversation history. Transcription covers only 6 languages. Pro caps usage at 1,200 minutes a month and 90 minutes per meeting, SSO needs a minimum 100-user license, and HIPAA compliance is a paid add-on. Salesforce and HubSpot sync is limited to 1 user on Pro and 5 on Business.

Otter.ai FAQ

Yes. Otter Basic is free forever with 300 transcription minutes a month, 3 lifetime file imports and 20 AI Chat queries a month. Only your 25 most recent conversations remain available on this plan.

It depends on the plan: 30 minutes per conversation on Basic, 90 minutes on Pro and 4 hours on Business and Enterprise. On Basic and Pro, meetings and imported files draw from one shared monthly minute pool.

Yes. The desktop app for Mac and Windows records Zoom, Google Meet, Slack Huddles and in-person conversations without a bot, and the Chrome extension can capture impromptu Google Meet calls the same way.

Otter's pricing page lists 6 transcription languages: English, Spanish, French, German, Japanese and Chinese. If your meetings run in another language, Otter is not a good fit today.

Only on Enterprise. The Otter API and webhooks are reserved for Enterprise customers, while every plan, including free Basic, can connect AI assistants through the Otter MCP server.

Articles about Otter.ai

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